:root{color-scheme:dark;--ink-0: #050b18;--ink-1: #0a1528;--ink-2: #0e1b33;--ink-3: #13233f;--ink-4: #1a2d4f;--well: #081224;--scrim: rgba(2, 6, 16, .74);--line: #1c2d4a;--line-strong: #2a4166;--line-hover: #3a5785;--text-1: #eef3fa;--text-2: #b6c3d6;--text-3: #8a9bb4;--text-on-action: #ffffff;--action: #2563eb;--action-hover: #1d4ed8;--action-active: #1e40af;--signal: #22d3ee;--attention: #f2b04e;--positive: #34d399;--negative: #f87171;--negative-text: #fca5a5;--st-new: var(--signal);--st-contacting: #60a5fa;--st-follow-up: var(--attention);--st-interested: #a78bfa;--st-sold: var(--positive);--st-rejected: var(--negative);--st-unassigned: var(--attention);--st-neutral: var(--text-3);--font-ui: "IBM Plex Sans Arabic", "Cairo", "Segoe UI", Tahoma, sans-serif;--font-display: "Cairo", "IBM Plex Sans Arabic", "Segoe UI", Tahoma, sans-serif;--fs-11: .6875rem;--fs-12: .75rem;--fs-13: .8125rem;--fs-14: .875rem;--fs-15: .9375rem;--fs-17: 1.0625rem;--fs-20: 1.25rem;--fs-24: 1.5rem;--fs-30: 1.875rem;--lh-body: 1.6;--lh-tight: 1.3;--space-1: .25rem;--space-2: .5rem;--space-3: .75rem;--space-4: 1rem;--space-5: 1.25rem;--space-6: 1.5rem;--space-8: 2rem;--space-10: 2.5rem;--space-12: 3rem;--space-16: 4rem;--r-badge: 6px;--r-control: 8px;--r-panel: 12px;--r-overlay: 16px;--r-pill: 999px;--shadow-overlay: 0 24px 56px rgba(0, 0, 0, .55), 0 0 0 1px rgba(0, 0, 0, .2);--shadow-menu: 0 12px 32px rgba(0, 0, 0, .5);--control-h: 2.375rem;--row-h: 2.75rem;--cell-px: .875rem;--cell-py: .625rem;--shell-header-h: 4rem;--sidebar-w: 15.5rem;--rail-w: 4.75rem;--bottom-nav-h: 4.25rem;--motion-fast: .14s ease;--motion-base: .22s ease;--z-sticky: 5;--z-shell: 10;--z-dropdown: 30;--z-overlay: 40;--z-modal: 80;--z-skip: 100;--color-navy-950: var(--ink-0);--color-navy-900: var(--ink-1);--color-navy-800: var(--ink-2);--color-navy-700: var(--ink-3);--color-primary: var(--action);--color-primary-hover: var(--action-hover);--color-secondary: #3b82f6;--color-cyan: var(--signal);--color-text: var(--text-1);--color-text-secondary: var(--text-2);--color-text-muted: var(--text-3);--color-border: var(--line);--color-danger: var(--negative);--color-surface: var(--ink-2);--color-surface-strong: var(--ink-2);--radius-sm: var(--r-badge);--radius-md: var(--r-control);--radius-lg: var(--r-panel);--radius-xl: var(--r-overlay);--shadow-elevated: var(--shadow-overlay);--shadow-inset: none;--font-sans: var(--font-ui);--text-muted: var(--text-3);--success: var(--positive);--border: var(--line-strong)}.employee-shell,.login-card{--control-h: 2.75rem;--row-h: 3.25rem}@media(pointer:coarse){:root{--control-h: 2.75rem;--row-h: 3.125rem}}[data-status=NEW]{--tone: var(--st-new)}[data-status=CONTACTING]{--tone: var(--st-contacting)}[data-status=FOLLOW_UP]{--tone: var(--st-follow-up)}[data-status=INTERESTED]{--tone: var(--st-interested)}[data-status=SOLD]{--tone: var(--st-sold)}[data-status=REJECTED]{--tone: var(--st-rejected)}[data-status=UNASSIGNED]{--tone: var(--st-unassigned)}[data-status=OPEN]{--tone: var(--st-contacting)}[data-order-status=New]{--tone: var(--st-new)}[data-order-status=Processing]{--tone: var(--attention)}[data-order-status=Completed]{--tone: var(--positive)}[data-order-status=Cancelled]{--tone: var(--st-neutral)}[data-active=true]{--tone: var(--positive)}[data-active=false]{--tone: var(--st-neutral)}[data-campaign-status=ReadyForReview]{--tone: var(--attention)}[data-campaign-status=Approved],[data-campaign-status=Scheduled]{--tone: var(--st-contacting)}[data-campaign-status=Running]{--tone: var(--signal)}[data-campaign-status=Completed]{--tone: var(--positive)}[data-campaign-status=Failed]{--tone: var(--negative)}*,*:before,*:after{box-sizing:border-box}html{color-scheme:dark;background-color:var(--ink-0);scrollbar-color:var(--line-strong) transparent;-webkit-text-size-adjust:100%;text-size-adjust:100%}html,body,#root{min-height:100%}body{margin:0;font-family:var(--font-ui);font-size:var(--fs-15);line-height:var(--lh-body);letter-spacing:normal;font-variant-numeric:tabular-nums;color:var(--text-1);background-color:var(--ink-0);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;-webkit-tap-highlight-color:transparent}@media(pointer:fine){body{overscroll-behavior-y:none}}h1,h2,h3,h4,strong,b,small,label,legend,th{letter-spacing:normal}h1,h2,h3,h4{font-family:var(--font-display);line-height:var(--lh-tight);color:var(--text-1);text-wrap:balance}h1{font-size:clamp(1.5rem,1.15rem + 1vw,var(--fs-30));font-weight:700}h2{font-size:var(--fs-17);font-weight:700}h3{font-size:var(--fs-15);font-weight:700}p{text-wrap:pretty}button,input,select,textarea,optgroup{font:inherit;letter-spacing:inherit;color:inherit}button,a,summary,[role=button]{touch-action:manipulation}a{color:inherit;text-decoration:none}main 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var(--text-1);outline-offset:2px}@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important;scroll-behavior:auto!important}}:where(input:not([type=checkbox],[type=radio],[type=file],[type=range],[type=color],[type=hidden],[type=submit],[type=button],[type=reset]),select,textarea){box-sizing:border-box;min-height:var(--control-h);margin:0;padding:.4rem .75rem;border:1px solid var(--line-strong);border-radius:var(--r-control);background-color:var(--well);color:var(--text-1);font:inherit;font-size:var(--fs-14);line-height:1.45;transition:border-color var(--motion-fast),background-color var(--motion-fast)}@media(pointer:coarse){:where(input,select,textarea){font-size:1rem}}:where(input,textarea)::placeholder{color:var(--text-3);opacity:1}:where(input:not([type=checkbox],[type=radio],[type=file]),select,textarea):hover:not(:disabled){border-color:var(--line-hover)}:where(input,select,textarea):focus-visible{outline:2px solid var(--signal);outline-offset:1px;border-color:var(--signal)}:where(input,select,textarea,button):disabled{opacity:.55;cursor:not-allowed}:where(textarea){min-height:5rem;padding-block:.6rem;line-height:1.55;resize:vertical}:where(select){-moz-appearance:none;appearance:none;-webkit-appearance:none;cursor:pointer;padding-left:2.1rem;padding-right:.75rem;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8' viewBox='0 0 12 8'%3E%3Cpath fill='none' stroke='%23B6C3D6' stroke-width='1.6' stroke-linecap='round' stroke-linejoin='round' d='M1.5 1.5 6 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center;background-size:1.05rem}input[type=date]::-webkit-calendar-picker-indicator,input[type=datetime-local]::-webkit-calendar-picker-indicator,input[type=time]::-webkit-calendar-picker-indicator{position:absolute;top:0;right:0;left:auto;width:2.5rem;height:100%;margin:0;padding:0;opacity:0;cursor:pointer}input[type=checkbox],input[type=radio]{width:1.05rem;height:1.05rem;margin:0;flex:0 0 auto;accent-color:var(--action);cursor:pointer}input[type=checkbox]:focus-visible,input[type=radio]:focus-visible{outline:2px solid var(--signal);outline-offset:2px}.ds-field,.ds-date-field{display:grid;gap:.35rem;min-width:11rem;color:var(--text-2);font-size:var(--fs-13);font-weight:600}.ds-field__label,.ds-date-field__label{color:inherit;line-height:var(--lh-tight)}.ds-control,.ds-date-field__input{width:100%}label>:where(input:not([type=checkbox],[type=radio],[type=file]),select,textarea){width:100%}.toggle-inline{display:inline-flex;align-items:center;gap:var(--space-2);min-height:var(--control-h);color:var(--text-1);cursor:pointer}fieldset{margin:0;min-width:0;border:1px solid var(--line);border-radius:var(--r-control)}legend{padding-inline:.35rem;color:var(--text-2);font-size:var(--fs-13);font-weight:600}.primary-button,.secondary-button,.icon-button,.logout-button{display:inline-flex;align-items:center;justify-content:center;gap:var(--space-2);min-height:var(--control-h);padding:.35rem .95rem;border:1px solid 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var(--motion-fast)}.primary-button{background-color:var(--action);color:var(--text-on-action)}.primary-button:hover:not(:disabled){background-color:var(--action-hover)}.primary-button:active:not(:disabled){background-color:var(--action-active)}.secondary-button{background-color:transparent;border-color:var(--line-strong);color:var(--text-1)}.secondary-button:hover:not(:disabled){background-color:var(--ink-3);border-color:var(--line-hover)}.icon-button,.logout-button{background-color:var(--ink-2);border-color:var(--line);color:var(--text-2)}.icon-button:hover:not(:disabled),.logout-button:hover:not(:disabled){background-color:var(--ink-3);border-color:var(--line-strong);color:var(--text-1)}.danger-button,.icon-button.danger-button{color:var(--negative-text);border-color:color-mix(in srgb,var(--negative) 40%,transparent)}.icon-button.danger-button:hover:not(:disabled){background-color:color-mix(in srgb,var(--negative) 14%,var(--ink-2));border-color:var(--negative);color:#fecaca}.icon-button.close-button{flex:none;inline-size:var(--control-h);min-inline-size:2.5rem;block-size:var(--control-h);min-block-size:2.5rem;padding:0;font-size:1.375rem;font-weight:500;line-height:1}.primary-button:disabled,.secondary-button:disabled,.icon-button:disabled,.logout-button:disabled{opacity:.5;cursor:not-allowed}.primary-button:focus-visible{outline-color:var(--text-1)}.link-button{display:inline;padding:0;border:0;background:none;color:var(--signal);font:inherit;text-decoration:underline;text-decoration-thickness:1px;text-underline-offset:.2em;cursor:pointer}.link-button:hover{color:var(--text-1)}.status-chip,.filter-chip,.emp-filter-chip{display:inline-flex;align-items:center;min-height:2.125rem;padding:.25rem .85rem;border:1px solid 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.5rem;border:0;border-radius:var(--r-badge);font-size:var(--fs-12);font-weight:600;line-height:1.4;white-space:nowrap}.status-pill,.emp-status-chip{--tone-c: var(--tone, var(--signal));background-color:color-mix(in srgb,var(--tone-c) 14%,transparent);color:color-mix(in srgb,var(--tone-c) 70%,var(--text-1))}.status-pill:before,.emp-status-chip:before{content:"";width:.45rem;height:.45rem;border-radius:50%;background-color:var(--tone-c);flex:0 0 auto}.channel-pill,.emp-channel-badge{background-color:var(--ink-3);color:var(--text-2)}.channel-pill.is-muted{opacity:.7}.unread-badge,.emp-unread{display:inline-grid;place-items:center;min-width:1.5rem;height:1.5rem;padding-inline:.4rem;border-radius:var(--r-pill);background-color:var(--signal);color:var(--ink-0);font-size:var(--fs-12);font-weight:700;line-height:1}.source-badge{margin-inline-end:var(--space-2)}.source-manual{background-color:color-mix(in srgb,var(--signal) 14%,transparent);color:#a5f3fc}.source-behavioral{background-color:color-mix(in srgb,var(--st-contacting) 16%,transparent);color:#bfdbfe}.source-ai{background-color:color-mix(in srgb,var(--st-interested) 16%,transparent);color:#ddd6fe}.home,.page{display:grid;gap:var(--space-5);align-content:start;min-width:0;padding:var(--space-6) var(--space-6) var(--space-10)}.page-heading,.panel-heading,.inline-form,.pagination{display:flex;align-items:center;gap:var(--space-3);flex-wrap:wrap}.page-heading,.panel-heading{justify-content:space-between;align-items:flex-end}.page-heading>div{display:grid;gap:var(--space-1);min-width:0}.page-heading h1,.page-heading h2,.page-heading p,.panel-heading p,.panel-heading h2,.home h1{margin:0}.panel-heading{align-items:flex-start}.section-heading-row{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3);margin-bottom:var(--space-3)}.section-heading-row h2,.section-heading-row h3{margin:0}.section-heading-row a:not([class]){font-size:var(--fs-14);font-weight:600}.eyebrow{margin:0;color:var(--text-3);font-size:var(--fs-13);font-weight:600;line-height:var(--lh-tight)}.muted{margin:0;color:var(--text-3);line-height:var(--lh-body)}.filter-bar{display:flex;flex-wrap:wrap;align-items:flex-end;gap:var(--space-3);padding:0 0 var(--space-4);border:0;border-bottom:1px solid var(--line);border-radius:0;background:none}.filter-bar label,.detail-section label,.create-order-form label,.modal-panel label{display:grid;gap:.35rem;color:var(--text-2);font-size:var(--fs-13);font-weight:600}.filter-bar label.toggle-inline,.detail-section label.toggle-inline{display:inline-flex;color:var(--text-1);font-size:var(--fs-14);font-weight:500}.inline-form>input,.inline-form>select,.filter-bar>input{flex:1 1 12rem;min-width:0}.search-form{display:flex;gap:var(--space-2);flex:1 1 18rem;min-width:0}.search-form input{flex:1;min-width:0}.data-card,.info-card,.details-panel,.performance-panel{border:1px solid var(--line);border-radius:var(--r-panel);background-color:var(--ink-2);box-shadow:none}.data-card{min-width:0;padding:var(--space-4);overflow:auto}.data-card:has(>table){padding:0}.info-card{max-width:40rem;padding:var(--space-5)}.info-card h2{margin:0 0 var(--space-2);font-size:var(--fs-15)}table{width:100%;border-collapse:separate;border-spacing:0;font-size:var(--fs-14)}.data-card>table{min-width:40rem}th,td{height:var(--row-h);padding:var(--cell-py) var(--cell-px);border-bottom:1px solid var(--line);text-align:start;vertical-align:middle}th{position:sticky;top:0;z-index:1;background-color:var(--ink-3);color:var(--text-2);font-size:var(--fs-13);font-weight:600;white-space:nowrap}tbody tr:last-child td{border-bottom:0}tbody tr{transition:background-color var(--motion-fast)}tbody tr:hover td{background-color:color-mix(in srgb,var(--ink-3) 70%,transparent)}td .icon-button,td .secondary-button,td .primary-button{min-height:2rem;padding:.2rem .7rem;font-size:var(--fs-13)}td select{min-height:2.125rem;min-width:9rem}th.col-phone,td.col-phone{text-align:center;white-space:nowrap}td.col-phone span,td[dir=ltr]{unicode-bidi:isolate}td[dir=ltr]{text-align:end}.table-wrap{overflow-x:auto}.data-table{width:100%;font-size:var(--fs-14)}.data-table th,.data-table td,td.cell-actions{white-space:nowrap}td.cell-error{color:var(--negative-text);font-size:var(--fs-13)}@media(max-width:767px){.data-card>.responsive-table,.responsive-table{min-width:0}.responsive-table thead{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap}.responsive-table,.responsive-table tbody,.responsive-table tr,.responsive-table td{display:block;width:100%}.responsive-table tr{padding:var(--space-3) var(--space-4);border-bottom:1px solid var(--line)}.responsive-table tbody tr:last-child{border-bottom:0}.responsive-table tbody tr:hover td{background-color:transparent}.responsive-table td,.data-table.responsive-table td{display:grid;grid-template-columns:minmax(6.5rem,38%) minmax(0,1fr);align-items:center;gap:var(--space-3);height:auto;min-height:2.25rem;padding:var(--space-1) 0;border-bottom:0;text-align:start;white-space:normal;overflow-wrap:anywhere}.responsive-table td:before{content:attr(data-label);color:var(--text-3);font-size:var(--fs-13);font-weight:600;line-height:var(--lh-tight)}.responsive-table td:not([data-label]){grid-template-columns:minmax(0,1fr)}.responsive-table td:not([data-label]):before{content:none}.responsive-table td.cell-actions{display:flex;justify-content:flex-end;padding-top:var(--space-2)}.responsive-table td.col-phone,.responsive-table td[dir=ltr]{text-align:start}.responsive-table td>*{justify-self:start}.responsive-table td>select{justify-self:stretch;width:100%;min-width:0}}.summary-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,9.5rem),1fr));gap:0;overflow:hidden;border:1px solid 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auto}.summary-card--clickable{width:100%;cursor:pointer;transition:background-color var(--motion-fast)}.summary-card--clickable:hover{background-color:var(--ink-3)}.summary-card--clickable:focus-visible{outline:2px solid var(--signal);outline-offset:-3px}.form-error{margin:0;color:var(--negative-text)}:where(p,div).form-error{padding:var(--space-3) var(--space-4);border:1px solid color-mix(in srgb,var(--negative) 35%,transparent);border-inline-start-width:3px;border-radius:var(--r-control);background-color:color-mix(in srgb,var(--negative) 9%,var(--ink-1));font-size:var(--fs-14);line-height:1.5}span.form-error{display:block;font-size:var(--fs-13)}.empty-state{margin:0;padding:var(--space-8) var(--space-4);color:var(--text-3);text-align:center}.data-card .empty-state{border-top:1px solid var(--line)}.data-card>.empty-state:first-child{border-top:0}.skeleton-card,.emp-skeleton-card{min-height:5.5rem;border:1px solid var(--line);border-radius:var(--r-panel);background-color:var(--ink-2);background-image:linear-gradient(90deg,transparent,color-mix(in srgb,var(--ink-4) 80%,transparent),transparent);background-size:200% 100%;background-repeat:no-repeat;animation:skeleton-sweep 1.4s ease-in-out infinite}@keyframes skeleton-sweep{0%{background-position:150% 0}to{background-position:-50% 0}}@media(prefers-reduced-motion:reduce){.skeleton-card,.emp-skeleton-card{animation:none;background-image:none}}.loading-shell{min-height:100svh;display:grid;place-content:center;justify-items:center;gap:var(--space-4);color:var(--text-2)}.loading-shell .orb{width:2.25rem;height:2.25rem;border-radius:50%;border:3px solid var(--line-strong);border-top-color:var(--signal);animation:spin .9s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.activity-list{display:grid;gap:var(--space-2);margin:0;padding:0;list-style:none}.activity-list li{display:grid;gap:var(--space-1);padding:var(--space-3);border:1px solid var(--line);border-radius:var(--r-control);background-color:var(--ink-1);overflow-wrap:anywhere}.activity-list p{margin:0}.activity-list small{color:var(--text-3)}.pagination{justify-content:center;color:var(--text-2)}.pagination-bar{margin-top:var(--space-4);justify-content:center}.details-panel{position:fixed;z-index:var(--z-overlay);inset-block:var(--space-4);inset-inline-end:var(--space-4);width:min(32rem,calc(100vw - 2rem));overflow:auto;overscroll-behavior:contain;padding:var(--space-6);border-color:var(--line-strong);box-shadow:var(--shadow-overlay)}.detail-grid{display:grid;grid-template-columns:minmax(0,auto) minmax(0,1fr);gap:var(--space-2) var(--space-4);margin:var(--space-5) 0;color:var(--text-2);font-size:var(--fs-14)}.detail-grid strong{color:var(--text-1);font-weight:600;overflow-wrap:anywhere}.detail-section{display:grid;gap:var(--space-3);margin-top:var(--space-5);padding-top:var(--space-5);border-top:1px solid var(--line)}.detail-section h2,.detail-section h3{margin:0}.detail-section :where(input:not([type=checkbox],[type=radio]),select,textarea){width:100%}.detail-section .inline-form>input{width:auto}.modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:var(--z-modal);display:grid;place-items:center;padding:var(--space-4);background-color:var(--scrim);overscroll-behavior:contain}.modal-panel{display:grid;gap:var(--space-4);width:min(34rem,100%);max-height:min(90dvh,46rem);overflow:auto;overscroll-behavior:contain;padding:var(--space-6);border:1px solid var(--line-strong);border-radius:var(--r-overlay);background-color:var(--ink-2);box-shadow:var(--shadow-overlay)}.modal-panel h2{margin:0;font-size:var(--fs-20)}.modal-panel p{margin:0}.modal-panel textarea,.modal-panel input:not([type=checkbox],[type=radio]),.modal-panel select{width:100%}.modal-panel .section-heading-row{margin-bottom:0}.create-order-form{display:grid;gap:var(--space-4)}.create-order-form :where(input,select,textarea){width:100%}.create-order-actions{display:flex;flex-wrap:wrap;gap:var(--space-2);padding-top:var(--space-2)}.message-actions-menu,.attachment-picker{display:grid;gap:2px;padding:.35rem;border:1px solid var(--line-strong);border-radius:var(--r-panel);background-color:var(--ink-2);box-shadow:var(--shadow-menu)}.message-actions-menu button,.attachment-picker button{-webkit-appearance:none;-moz-appearance:none;appearance:none;min-height:2.5rem;padding:.5rem .75rem;border:0;border-radius:var(--r-control);background:transparent;color:var(--text-1);font:inherit;text-align:start;cursor:pointer}.message-actions-menu button:hover,.message-actions-menu button:focus-visible,.attachment-picker button:hover,.attachment-picker button:focus-visible{background-color:var(--ink-3)}.message-actions-menu button.is-danger{color:var(--negative-text)}.wizard-steps{display:flex;flex-wrap:wrap;gap:var(--space-2);margin:0 0 var(--space-4);padding:0;list-style:none;counter-reset:wizard}.wizard-steps li{counter-increment:wizard;display:inline-flex;align-items:center;gap:.4rem;padding:.3rem .7rem;border:1px solid var(--line);border-radius:var(--r-control);color:var(--text-3);font-size:var(--fs-13)}.wizard-steps li:before{content:counter(wizard);display:inline-grid;place-items:center;width:1.25rem;height:1.25rem;border-radius:50%;background-color:var(--ink-3);font-size:var(--fs-11);font-weight:700}.wizard-steps li.is-active{border-color:var(--signal);color:var(--text-1)}.wizard-steps li.is-active:before{background-color:var(--signal);color:var(--ink-0)}.wizard-steps li.is-done{color:var(--text-2)}.wizard-steps li.is-done:before{background-color:color-mix(in srgb,var(--positive) 30%,var(--ink-3))}.wizard-nav{display:flex;flex-wrap:wrap;gap:var(--space-3);margin-top:var(--space-4)}.preview-panel,.ai-suggestions,.why-panel{display:grid;gap:var(--space-3)}.preview-panel:not(.detail-section),.ai-suggestions{padding:var(--space-4);border:1px solid var(--line);border-radius:var(--r-panel);background-color:var(--ink-1)}.rule-group{margin-block:var(--space-3);padding:var(--space-3);border:1px solid var(--line);border-inline-start:3px solid var(--line-strong);border-radius:var(--r-control);background-color:var(--ink-1)}.rule-group .rule-group{background-color:var(--ink-2)}.rule-group-header{display:flex;flex-wrap:wrap;align-items:flex-end;gap:var(--space-2);margin-bottom:var(--space-3)}.rule-row{display:flex;flex-wrap:wrap;align-items:center;gap:var(--space-2);margin-bottom:var(--space-2)}.rule-actions{display:flex;flex-wrap:wrap;gap:var(--space-2)}.json-preview{max-height:10rem;overflow:auto;margin:0;padding:var(--space-3);border:1px solid var(--line);border-radius:var(--r-control);background-color:var(--well);font-family:ui-monospace,Cascadia Mono,Consolas,monospace;font-size:var(--fs-13);text-align:left}.json-details{display:grid;gap:var(--space-2)}.json-details>summary{width:fit-content;color:var(--text-2);font-size:var(--fs-13);font-weight:600;cursor:pointer}.json-details>summary:hover{color:var(--text-1)}.rule-row>select,.rule-row>input{flex:1 1 9rem;min-width:0}.user-select-none{-webkit-user-select:none;user-select:none}.app-shell{position:relative;min-height:100svh;direction:ltr;display:grid;grid-template-columns:minmax(0,1fr) var(--sidebar-w);grid-template-areas:"workspace sidebar"}.app-shell>.workspace{grid-area:workspace;direction:rtl;min-width:0;display:grid;grid-template-rows:auto 1fr}.workspace-body{min-width:0;min-height:0}.workspace-header{position:sticky;top:0;z-index:var(--z-shell);display:flex;align-items:center;justify-content:space-between;gap:var(--space-4);height:var(--shell-header-h);padding:0 var(--space-6);border-bottom:1px solid var(--line);background-color:var(--ink-1)}.user-chip{display:flex;align-items:center;gap:var(--space-3);min-width:0}.user-chip-avatar{display:grid;place-items:center;width:2.25rem;height:2.25rem;flex:0 0 auto;border-radius:50%;background-color:var(--ink-3);color:var(--text-1);font-family:var(--font-display);font-weight:700}.user-chip-text{display:grid;min-width:0;line-height:1.3}.user-chip strong{overflow:hidden;font-weight:600;text-overflow:ellipsis;white-space:nowrap}.user-chip-text>span{overflow:hidden;color:var(--text-3);font-size:var(--fs-13);text-overflow:ellipsis;white-space:nowrap}.logout-button svg{width:1.05rem;height:1.05rem}.app-shell>.app-sidebar{grid-area:sidebar;direction:rtl;position:sticky;top:0;height:100svh;display:flex;flex-direction:column;gap:var(--space-5);padding:var(--space-5) var(--space-3) var(--space-4);overflow-y:auto;overscroll-behavior:contain;border-left:1px solid var(--line);background-color:var(--ink-1)}.brand{display:flex;align-items:center;gap:var(--space-2);padding-inline:var(--space-2);color:var(--text-1);font-family:var(--font-display);font-size:var(--fs-17);font-weight:800;line-height:1.2}.brand-mark{width:1.75rem;height:1.75rem;flex:0 0 auto;color:var(--signal)}.brand-tag{padding:.05rem .4rem;border:1px solid var(--line-strong);border-radius:var(--r-badge);color:var(--text-2);font-family:var(--font-ui);font-size:var(--fs-11);font-weight:600}.app-sidebar-nav{display:grid;align-content:start;gap:var(--space-4);flex:1}.nav-group{display:grid;gap:2px;margin:0;padding:0;list-style:none}.nav-group-label{margin:0 0 var(--space-1);padding-inline:var(--space-3);color:var(--text-3);font-size:var(--fs-12);font-weight:600}.app-sidebar-nav a{position:relative;display:flex;align-items:center;gap:var(--space-3);min-height:2.5rem;padding:.4rem var(--space-3);border-radius:var(--r-control);color:var(--text-2);font-family:var(--font-display);font-size:var(--fs-14);font-weight:600;transition:background-color var(--motion-fast),color var(--motion-fast)}.app-sidebar-nav a:hover{background-color:var(--ink-2);color:var(--text-1)}.app-sidebar-nav a.active{background-color:var(--ink-3);color:var(--text-1)}.app-sidebar-nav a.active:before{content:"";position:absolute;left:0;top:.5rem;bottom:.5rem;width:3px;border-radius:3px;background-color:var(--signal)}.nav-icon{display:inline-grid;place-items:center;width:1.25rem;height:1.25rem;flex:0 0 auto}.nav-icon svg{width:1.25rem;height:1.25rem}.app-sidebar-nav a.active .nav-icon{color:var(--signal)}.nav-label{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sidebar-footer{display:grid;gap:.1rem;padding:var(--space-3) var(--space-3) 0;border-top:1px solid var(--line);color:var(--text-3);font-size:var(--fs-13)}.sidebar-footer strong{color:var(--text-2);font-weight:600}.mobile-bottom-nav,.mobile-more-sheet{display:none}@media(max-width:1199px)and (min-width:768px){.app-shell{grid-template-columns:minmax(0,1fr) var(--rail-w)}.app-shell>.app-sidebar{padding-inline:var(--space-2)}.brand{justify-content:center;padding-inline:0}.brand-name,.brand-tag,.nav-group-label,.sidebar-footer{display:none}.app-sidebar .nav-label{position:absolute;width:1px;height:1px;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap}.app-sidebar-nav{gap:var(--space-3)}.nav-group+.nav-group{padding-top:var(--space-3);border-top:1px solid var(--line)}.app-sidebar-nav a{justify-content:center;min-height:2.75rem;padding:.5rem}}@media(max-width:767px){.app-shell{grid-template-columns:minmax(0,1fr);grid-template-areas:"workspace";padding-bottom:calc(var(--bottom-nav-h) + env(safe-area-inset-bottom,0px))}.app-shell>.app-sidebar{display:none}.workspace-header{padding:0 var(--space-4)}.mobile-bottom-nav{position:fixed;inset-inline:0;bottom:0;z-index:var(--z-shell);direction:rtl;display:grid;grid-auto-flow:column;grid-auto-columns:minmax(0,1fr);min-height:var(--bottom-nav-h);padding:.25rem .25rem calc(.25rem + env(safe-area-inset-bottom,0px));border-top:1px solid var(--line);background-color:var(--ink-1)}.mobile-bottom-nav a,.mobile-bottom-nav button{position:relative;display:grid;justify-items:center;align-content:center;gap:.2rem;min-height:3.5rem;padding:.25rem .15rem;border:0;border-radius:var(--r-control);background:none;color:var(--text-3);font:inherit;cursor:pointer}.mobile-bottom-nav svg{width:1.375rem;height:1.375rem}.mobile-bottom-nav small{max-width:100%;overflow:hidden;font-family:var(--font-display);font-size:var(--fs-12);font-weight:600;line-height:1.2;text-overflow:ellipsis;white-space:nowrap}.mobile-bottom-nav a.active,.mobile-bottom-nav button[aria-expanded=true],.mobile-bottom-nav button.active{color:var(--text-1)}.mobile-bottom-nav a.active svg,.mobile-bottom-nav button.active svg{color:var(--signal)}.mobile-bottom-nav a.active:before,.mobile-bottom-nav button.active:before{content:"";position:absolute;top:0;left:30%;right:30%;height:3px;border-radius:0 0 3px 3px;background-color:var(--signal)}.mobile-more-sheet{position:fixed;top:0;right:0;bottom:0;left:0;z-index:var(--z-overlay);direction:rtl;display:grid;align-items:end;padding:var(--space-3);padding-bottom:calc(var(--bottom-nav-h) + env(safe-area-inset-bottom,0px) + var(--space-2));background-color:var(--scrim)}.mobile-more-sheet[hidden]{display:none}.mobile-more-panel{display:grid;gap:2px;max-height:70dvh;overflow:auto;overscroll-behavior:contain;padding:var(--space-2);border:1px solid var(--line-strong);border-radius:var(--r-overlay);background-color:var(--ink-2);box-shadow:var(--shadow-overlay)}.mobile-more-panel a{display:flex;align-items:center;gap:var(--space-3);min-height:3rem;padding:.5rem var(--space-3);border-radius:var(--r-control);color:var(--text-1);font-family:var(--font-display);font-weight:600}.mobile-more-panel a.active{background-color:var(--ink-3)}.mobile-more-panel a.active .nav-icon{color:var(--signal)}.app-shell--chat-mobile .workspace-header,.app-shell--chat-mobile .mobile-bottom-nav{display:none}.app-shell--chat-mobile{padding-bottom:0}.app-shell--chat-mobile .workspace-body{padding:0;overflow:hidden}.app-shell--chat-mobile .conversation-route{height:100dvh;max-height:100dvh}}.employee-shell{position:relative;min-height:100dvh;display:grid;place-items:stretch center;padding:env(safe-area-inset-top,0) env(safe-area-inset-right,0) 0 env(safe-area-inset-left,0);background-color:var(--ink-0);font-family:var(--font-ui)}.employee-stage{position:relative;width:min(100%,40rem);min-height:100dvh;display:flex;flex-direction:column;border-inline:1px solid var(--line);background-color:var(--ink-1)}.employee-shell--chat .employee-stage{width:min(100%,60rem);height:100dvh;max-height:100dvh;min-height:0;overflow:hidden}.employee-topbar{position:sticky;top:0;z-index:var(--z-sticky);display:flex;align-items:center;justify-content:space-between;gap:var(--space-3);min-height:3.5rem;padding:var(--space-2) var(--space-4);border-bottom:1px solid var(--line);background-color:var(--ink-1)}.emp-user-line{font-family:var(--font-display);font-size:var(--fs-15);font-weight:700}.emp-logout-link{display:inline-flex;align-items:center;gap:var(--space-2);min-height:2.75rem;padding:.35rem .75rem;border:1px solid var(--line);border-radius:var(--r-control);background:transparent;color:var(--text-2);font-weight:600;cursor:pointer}.emp-logout-link:hover{border-color:var(--line-strong);color:var(--text-1)}.employee-body{flex:1;overflow:auto;padding:var(--space-4);padding-bottom:calc(5.5rem + env(safe-area-inset-bottom,0px))}.employee-body--chat{flex:1 1 auto;min-height:0;height:100%;display:flex;flex-direction:column;padding:0;overflow:hidden}.employee-bottom-nav{position:sticky;bottom:0;z-index:8;display:grid;grid-auto-flow:column;grid-auto-columns:minmax(0,1fr);gap:.15rem;padding:.35rem .35rem calc(.35rem + env(safe-area-inset-bottom,0px));border-top:1px solid var(--line);background-color:var(--ink-1)}.employee-bottom-nav a{position:relative;display:grid;justify-items:center;align-content:center;gap:.2rem;min-height:3.5rem;padding:.3rem .2rem;border-radius:var(--r-control);color:var(--text-3);text-decoration:none}.employee-bottom-nav svg{width:1.375rem;height:1.375rem}.employee-bottom-nav small{font-family:var(--font-display);font-size:var(--fs-12);font-weight:600;line-height:1.2}.employee-bottom-nav a:hover{color:var(--text-1)}.employee-bottom-nav a.active{background-color:var(--ink-3);color:var(--text-1)}.employee-bottom-nav a.active svg{color:var(--signal)}@media(min-width:1024px){.employee-stage{width:min(100%,44rem)}}.auth-page{min-height:100svh;display:grid;place-items:center;padding:var(--space-6)}.login-card{width:min(26rem,100%);display:grid;gap:var(--space-4);padding:var(--space-8);border:1px solid var(--line-strong);border-radius:var(--r-overlay);background-color:var(--ink-2);box-shadow:var(--shadow-overlay)}.login-card h1{margin:0;font-size:var(--fs-24)}.login-card form{display:grid;gap:var(--space-4);margin-top:var(--space-2)}.login-card label{display:grid;gap:var(--space-2);color:var(--text-2);font-size:var(--fs-14);font-weight:600}.login-card input{width:100%}.login-card .primary-button[type=submit]{width:100%;margin-top:var(--space-2)}.password-field{display:grid;grid-template-columns:1fr auto;gap:var(--space-2);align-items:center}.workload-section,.shift-section,.recent-conversations{display:grid;gap:var(--space-3)}.team-summary-grid{display:grid;gap:var(--space-4);grid-template-columns:repeat(auto-fit,minmax(min(100%,22rem),1fr))}.conversation-card-grid{display:grid;gap:var(--space-2);grid-template-columns:repeat(auto-fill,minmax(min(100%,24rem),1fr))}.conversation-card{display:grid;gap:var(--space-2);min-width:0;padding:var(--space-3) var(--space-4);border:1px solid var(--line);border-radius:var(--r-panel);background-color:var(--ink-2);color:inherit;font:inherit;text-align:start;cursor:pointer;transition:background-color var(--motion-fast),border-color var(--motion-fast)}.conversation-card:hover{background-color:var(--ink-3);border-color:var(--line-strong)}.conversation-card-top{display:flex;align-items:center;gap:var(--space-3);min-width:0}.conversation-card-top>div{display:flex;flex-wrap:wrap;align-items:center;gap:.25rem var(--space-2);flex:1;min-width:0}.conversation-card-top strong{min-width:0;overflow:hidden;font-weight:700;text-overflow:ellipsis;white-space:nowrap;unicode-bidi:isolate}.conversation-card-top .unread-badge{margin-inline-start:auto}.avatar-initial{display:grid;place-items:center;width:2.25rem;height:2.25rem;flex:0 0 auto;border-radius:50%;background-color:var(--ink-4);color:var(--text-1);font-family:var(--font-display);font-weight:700}.inbox-preview{margin:0;overflow:hidden;color:var(--text-2);font-size:var(--fs-14);text-overflow:ellipsis;white-space:nowrap;unicode-bidi:plaintext;text-align:start}.rejection-reason{display:-webkit-box;margin:.25rem 0 0;overflow:hidden;color:var(--negative-text);font-size:var(--fs-13);line-height:1.4;-webkit-line-clamp:2;-webkit-box-orient:vertical}.inbox-card-top,.inbox-card-meta{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3);min-width:0}.inbox-card-meta small{color:var(--text-3);font-size:var(--fs-12)}.inbox-card-meta .status-pill{color:color-mix(in srgb,var(--tone-c) 70%,var(--text-1))}.workload-card{display:grid;gap:var(--space-3);overflow:hidden}.workload-card h3{margin:0}.workload-bar{height:.375rem;overflow:hidden;border-radius:var(--r-pill);background-color:var(--ink-4)}.workload-bar>span{display:block;height:100%;border-radius:inherit;background-color:var(--signal)}.workload-employee-list{display:grid;gap:var(--space-2);margin:0;padding:0;list-style:none}.workload-employee-link{display:grid;gap:.15rem;width:100%;padding:var(--space-2) var(--space-3);border:1px solid var(--line);border-radius:var(--r-control);background-color:var(--ink-1);color:inherit;font:inherit;text-align:start;cursor:pointer;transition:background-color var(--motion-fast),border-color var(--motion-fast)}.workload-employee-link:hover{background-color:var(--ink-3);border-color:var(--line-strong)}.workload-employee-name{font-weight:700}.workload-employee-meta{color:var(--text-3);font-size:var(--fs-13)}.team-row-actions{display:flex;flex-wrap:wrap;align-items:center;gap:var(--space-2)}.shift-grid{display:grid;gap:var(--space-4);grid-template-columns:repeat(auto-fit,minmax(min(100%,18rem),1fr))}.shift-card{display:grid;gap:var(--space-3);align-content:start}.shift-card-head{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3)}.shift-card-head h3{margin:0}.shift-badge{display:inline-flex;align-items:center;gap:.4rem;min-height:1.5rem;padding:.05rem .5rem;border-radius:var(--r-badge);background-color:var(--ink-3);color:var(--text-2);font-size:var(--fs-12);font-weight:600;white-space:nowrap}.shift-badge:before{content:"";width:.45rem;height:.45rem;border-radius:50%;background-color:var(--text-3)}.shift-badge-on{background-color:color-mix(in srgb,var(--positive) 14%,transparent);color:#a7f3d0}.shift-badge-on:before{background-color:var(--positive)}.shift-card>.primary-button{justify-self:start}.shift-pickers{display:grid;gap:var(--space-3);grid-template-columns:repeat(auto-fit,minmax(min(100%,12rem),1fr))}.time-12h{display:grid;grid-template-columns:1fr 1fr 1.2fr;gap:var(--space-2);margin:0;padding:var(--space-3);border:1px solid var(--line-strong);border-radius:var(--r-control)}.time-12h select{min-width:0}.channel-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(min(100%,18rem),1fr));gap:var(--space-4);margin-top:var(--space-4)}.channel-card h2{margin:0;font-size:var(--fs-17)}.agent-home-count{min-width:9rem}.agent-home-count small{display:block;color:var(--text-3)}.agent-home-filters{display:grid;gap:var(--space-4)}.agent-home-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(min(100%,16rem),1fr));gap:var(--space-3)}.agent-home-card{height:100%}.inbox-page{display:grid;grid-template-columns:minmax(16rem,22rem) minmax(0,1fr) minmax(14rem,20rem);min-height:calc(100svh - var(--shell-header-h))}.inbox-pane{min-height:0;padding:var(--space-4);overflow:auto}.inbox-pane-list{border-inline-end:1px solid var(--line);background-color:var(--ink-1)}.inbox-pane-chat{display:grid;grid-template-rows:auto 1fr auto;gap:var(--space-4)}.inbox-pane-details{border-inline-start:1px solid var(--line);background-color:var(--ink-1)}.inbox-list{display:grid;gap:var(--space-2)}.inbox-card{display:grid;gap:var(--space-2);width:100%;padding:var(--space-3);border:1px solid var(--line);border-radius:var(--r-panel);background-color:var(--ink-2);color:inherit;font:inherit;text-align:start;cursor:pointer}.inbox-card:hover{background-color:var(--ink-3)}.inbox-card.is-active{border-color:color-mix(in srgb,var(--signal) 55%,transparent);background-color:var(--ink-3)}.conversation-route{direction:rtl;display:grid;grid-template-columns:minmax(0,1fr) minmax(16rem,20rem);height:calc(100dvh - var(--shell-header-h));max-height:calc(100dvh - var(--shell-header-h));min-height:0;overflow:hidden}.conversation-main{display:grid;grid-template-rows:auto minmax(0,1fr) auto;height:100%;min-width:0;min-height:0;overflow:hidden;background-color:var(--ink-0)}.conversation-details{position:sticky;top:0;align-self:stretch;height:100%;padding:var(--space-5);overflow:auto;overscroll-behavior:contain;border-inline-start:1px solid var(--line);background-color:var(--ink-1)}.conversation-details h2{margin:0;font-size:var(--fs-20)}.inbox-chat-header{position:sticky;top:0;z-index:var(--z-sticky);display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:var(--space-3);flex-shrink:0;padding:var(--space-3) var(--space-4);border-bottom:1px solid var(--line);background-color:var(--ink-1)}.inbox-chat-header>div:not(.inbox-chat-actions){min-width:0}.inbox-chat-header strong{font-family:var(--font-display);font-size:var(--fs-17);font-weight:700}.inbox-chat-header .muted{font-size:var(--fs-13);line-height:1.4}.inbox-chat-actions{display:flex;flex-wrap:wrap;align-items:flex-end;gap:var(--space-2);margin-inline-start:auto}.inbox-status-control{display:grid;gap:.2rem;min-width:10rem;color:var(--text-3);font-size:var(--fs-12);font-weight:600}.inbox-messages{display:grid;gap:var(--space-2);align-content:start;min-height:0;padding:var(--space-4);overflow:auto;overscroll-behavior:contain}.new-messages-chip{position:sticky;bottom:4.5rem;z-index:2;display:block;margin-inline:auto;min-height:2.25rem;padding:.35rem 1rem;border:1px solid color-mix(in srgb,var(--signal) 50%,transparent);border-radius:var(--r-pill);background-color:var(--ink-2);color:var(--text-1);font-weight:600;box-shadow:var(--shadow-menu);cursor:pointer}.message-actions-shell{display:grid;max-width:min(36rem,88%)}.message-actions-shell.is-out{justify-self:end}.message-actions-shell.is-in{justify-self:start}.message-actions-shell .chat-bubble{max-width:100%;justify-self:stretch}.chat-bubble{display:grid;gap:var(--space-1);max-width:min(36rem,88%);padding:var(--space-2) var(--space-3);border:1px solid transparent;border-radius:var(--r-panel)}.chat-bubble p{margin:0;white-space:pre-wrap;overflow-wrap:anywhere;unicode-bidi:plaintext;text-align:start}.chat-bubble small{color:var(--text-3);font-size:var(--fs-12)}.chat-bubble.is-in{justify-self:start;border-color:var(--line);border-start-start-radius:4px;background-color:var(--ink-3)}.chat-bubble.is-out{justify-self:end;border-start-end-radius:4px;background-color:#17336c}.chat-bubble.is-out small{color:#c3d0e6}.chat-bubble .retry-button{justify-self:start;margin-top:var(--space-1)}.chat-bubble.is-deleted{opacity:.75}.chat-bubble-deleted{margin:0;color:var(--text-3);font-style:italic}.conversation-composer-dock{position:sticky;bottom:0;z-index:4;display:grid;gap:var(--space-2);flex-shrink:0;padding:var(--space-3) var(--space-4);padding-bottom:calc(var(--space-3) + env(safe-area-inset-bottom,0px));border-top:1px solid var(--line);background-color:var(--ink-1)}.conversation-composer{position:relative}.inbox-composer{display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:var(--space-2);align-items:end}.inbox-composer textarea{width:100%;min-height:2.75rem;max-height:10rem;padding:var(--space-2) var(--space-3);border-radius:var(--r-panel);line-height:1.5;resize:none}.conversation-composer textarea{min-height:4.75rem}.composer-attach{position:relative;flex:0 0 auto}.composer-spacer{width:2.75rem}.composer-icon-btn{display:inline-grid;place-items:center;flex:0 0 auto;width:2.75rem;height:2.75rem;border:1px solid var(--line-strong);border-radius:50%;background-color:var(--ink-3);color:var(--text-1);font-size:1.35rem;line-height:1;cursor:pointer;transition:background-color var(--motion-fast),border-color var(--motion-fast)}.composer-icon-btn:hover{background-color:var(--ink-4);border-color:var(--line-hover)}.composer-icon-btn[aria-expanded=true]{border-color:var(--signal)}.composer-mic-btn{background-color:color-mix(in srgb,var(--action) 30%,var(--ink-3));border-color:color-mix(in srgb,var(--action) 60%,transparent)}.composer-send-btn{min-width:5.5rem;height:2.75rem;flex:0 0 auto}.composer-hint{margin:0;font-size:var(--fs-14)}.attachment-picker{position:absolute;bottom:100%;inset-inline-start:0;z-index:var(--z-dropdown);min-width:11rem;margin-bottom:.4rem}.attachment-picker-item{display:block;width:100%}.voice-recording-bar{display:flex;align-items:center;gap:var(--space-3);padding:var(--space-2) var(--space-3);border:1px solid color-mix(in srgb,var(--negative) 40%,transparent);border-radius:var(--r-panel);background-color:color-mix(in srgb,var(--negative) 10%,var(--ink-1))}.voice-recording-bar span{flex:1;font-variant-numeric:tabular-nums}.composer-file-input{position:absolute;width:.1px;height:.1px;opacity:0;overflow:hidden;z-index:-1;pointer-events:none}.attachment-input{max-width:12rem;align-self:center;font-size:var(--fs-12)}.attachment-pending-preview,.attachment-upload-progress{display:grid;gap:.3rem}.attachment-image.is-uploading,.attachment-video.is-uploading{opacity:.85}.attachment-upload-track{height:4px;overflow:hidden;border-radius:var(--r-pill);background-color:color-mix(in srgb,currentColor 16%,transparent)}.attachment-upload-fill{height:100%;border-radius:inherit;background-color:var(--signal);transition:width .12s linear}.attachment-status{margin:0;font-size:var(--fs-13)}.attachment-image{max-width:min(20rem,100%);max-height:18rem;border-radius:var(--r-control);object-fit:contain}.attachment-audio,.attachment-video{max-width:min(20rem,100%)}.attachment-video{border-radius:var(--r-control)}.attachment-card{display:flex;align-items:center;gap:var(--space-2);padding:var(--space-2) var(--space-3);border:1px solid var(--line);border-radius:var(--r-control);background-color:var(--ink-1)}.attachment-icon{font-size:1.4rem}.attachment-meta{display:grid;gap:2px;flex:1;min-width:0}.attachment-meta strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.attachment-document.is-pdf .attachment-icon:before{content:"PDF ";color:var(--negative);font-size:var(--fs-11);font-weight:700}.attachment-document.is-excel .attachment-icon:before{content:"XLS ";color:var(--positive);font-size:var(--fs-11);font-weight:700}.template-picker{align-items:end}.inbox-attachment-composer{display:flex;flex-wrap:wrap;align-items:center;gap:var(--space-3);margin-top:var(--space-3)}.attachment-pending-strip{display:grid;gap:var(--space-2);width:100%;margin-top:var(--space-2)}.attachment-pending-grid{display:flex;flex-wrap:wrap;gap:.45rem}.attachment-pending-tile{position:relative;width:72px;height:72px;overflow:hidden;border:1px solid var(--line);border-radius:var(--r-control);background-color:var(--ink-1)}.attachment-pending-tile img,.attachment-pending-tile video{display:block;width:100%;height:100%;object-fit:cover}.attachment-pending-doc{display:grid;place-items:center;width:100%;height:100%;font-size:1.4rem}.attachment-pending-remove{position:absolute;top:2px;inset-inline-end:2px;width:24px;height:24px;border:0;border-radius:50%;background-color:#000000b3;color:#fff;font-size:1rem;line-height:1;cursor:pointer}.attachment-pending-actions,.attachment-pending{display:flex;flex-wrap:wrap;align-items:center;gap:var(--space-2)}.attachment-pending{color:var(--text-2);font-size:var(--fs-14)}.message-actions-menu{position:fixed;z-index:var(--z-modal);min-width:9.5rem}.employee-body--chat .conversation-route--employee{height:100%;min-height:0;max-height:100%;max-width:none;grid-template-columns:1fr;overflow:hidden;border:0;border-radius:0}.employee-body--chat .conversation-main{height:100%;min-height:0}.employee-body--chat .inbox-chat-header,.employee-body--chat .conversation-composer-dock{position:relative;flex-shrink:0}.employee-body--chat .inbox-messages{min-height:0;overflow:auto;overscroll-behavior:contain}.employee-body--chat .conversation-route--employee .conversation-details{display:none}.emp-page{display:grid;gap:var(--space-4)}.emp-page-heading{display:grid;gap:var(--space-1)}.emp-page-heading h1{margin:0;font-size:var(--fs-24);font-weight:800}.emp-brand{display:inline-flex;align-items:center;gap:var(--space-2);margin:0;color:var(--signal);font-family:var(--font-display);font-size:var(--fs-14);font-weight:700}.emp-greeting{margin:0;color:var(--text-2)}.emp-summary-card{display:grid;gap:var(--space-1);padding:var(--space-4);border:1px solid var(--line);border-radius:var(--r-panel);background-color:var(--ink-2)}.emp-summary-card span{color:var(--text-2);font-size:var(--fs-13);font-weight:600}.emp-summary-card strong{color:var(--text-1);font-family:var(--font-display);font-size:2rem;font-weight:800;line-height:1.1}.emp-chip-row{display:flex;gap:var(--space-2);margin-inline:calc(var(--space-4) * -1);padding:.15rem var(--space-4);overflow-x:auto;scrollbar-width:none;overscroll-behavior-x:contain}.emp-chip-row::-webkit-scrollbar{display:none}.emp-filter-chip{flex:0 0 auto}.emp-section{display:grid;gap:var(--space-3)}.emp-section h2{margin:0;font-size:var(--fs-15)}.emp-card-stack{display:grid;gap:var(--space-2)}.emp-conversation-card,.emp-order-card{display:flex;gap:var(--space-3);width:100%;min-width:0;padding:var(--space-3) var(--space-4);border:1px solid var(--line);border-radius:var(--r-panel);background-color:var(--ink-2);color:inherit;font:inherit;text-align:start;cursor:pointer;transition:background-color var(--motion-fast),border-color var(--motion-fast)}.emp-order-card{display:grid;gap:var(--space-1);cursor:default}.emp-conversation-card:hover{background-color:var(--ink-3);border-color:var(--line-strong)}.emp-avatar{display:grid;place-items:center;width:2.6rem;height:2.6rem;flex:0 0 auto;border-radius:50%;background-color:var(--ink-4);color:var(--text-1);font-family:var(--font-display);font-weight:700}.emp-avatar--lg{width:3.4rem;height:3.4rem;font-size:var(--fs-20)}.emp-conversation-card-body{display:grid;gap:.25rem;flex:1;min-width:0}.emp-conversation-card-top{display:flex;align-items:baseline;justify-content:space-between;gap:var(--space-2);min-width:0}.emp-conversation-card-top strong{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;unicode-bidi:isolate}.emp-conversation-card-top small{flex:0 0 auto;color:var(--text-3);font-size:var(--fs-12);white-space:nowrap}.emp-conversation-preview{margin:0;overflow:hidden;color:var(--text-2);font-size:var(--fs-14);text-overflow:ellipsis;white-space:nowrap;unicode-bidi:plaintext;text-align:start}.emp-conversation-card-meta{display:flex;flex-wrap:wrap;align-items:center;gap:.4rem}.emp-unread{margin-inline-start:auto}.emp-empty{display:grid;gap:var(--space-1);padding:var(--space-8) var(--space-4);border:1px dashed var(--line-strong);border-radius:var(--r-panel);color:var(--text-3);text-align:center}.emp-empty strong{color:var(--text-1);font-family:var(--font-display)}.emp-empty p{margin:0}.emp-search input{width:100%;border-radius:var(--r-panel)}.emp-skeleton-list{display:grid;gap:var(--space-2)}.emp-profile-card{display:flex;align-items:center;gap:var(--space-3);padding:var(--space-4);border:1px solid var(--line);border-radius:var(--r-panel);background-color:var(--ink-2)}.emp-more-section{display:grid;gap:var(--space-2);padding:var(--space-4);border:1px solid var(--line);border-radius:var(--r-panel);background-color:var(--ink-2)}.emp-more-section h2,.emp-shift-panel h3{margin:0;font-size:var(--fs-15)}.emp-expand-toggle{display:flex;align-items:center;justify-content:space-between;width:100%;min-height:2.75rem;padding:0;border:0;background:transparent;color:var(--text-1);font:inherit;font-weight:700;cursor:pointer}.emp-shift-panel{display:grid;gap:var(--space-2);margin-top:var(--space-2)}.emp-team-list,.emp-schedule-list{display:grid;gap:.45rem;margin:0;padding:0;list-style:none}.emp-schedule-list li{display:flex;justify-content:space-between;gap:var(--space-3);color:var(--text-2)}.emp-divider{margin:var(--space-2) 0;border:0;border-top:1px solid var(--line)}.emp-logout-button{width:100%;min-height:3rem;border:1px solid color-mix(in srgb,var(--negative) 40%,transparent);border-radius:var(--r-control);background-color:color-mix(in srgb,var(--negative) 10%,var(--ink-2));color:#fecaca;font-weight:700;cursor:pointer}.emp-logout-button:hover{border-color:var(--negative)}.performance-page{gap:var(--space-6)}.performance-lead{max-width:52rem;margin:.25rem 0 0;color:var(--text-2);font-size:var(--fs-14);line-height:1.7}.performance-controls{display:flex;flex-wrap:wrap;align-items:flex-end;gap:var(--space-4);padding-bottom:var(--space-4);border-bottom:1px solid var(--line)}.performance-section{display:grid;gap:var(--space-3)}.performance-section h2{margin:0;font-size:var(--fs-17)}.performance-panel{display:grid;gap:var(--space-2);align-content:start;padding:var(--space-4) var(--space-5)}.performance-chart{width:100%;min-height:14rem;padding:var(--space-2) 0}.compare-grid{display:grid;gap:var(--space-4);grid-template-columns:repeat(auto-fit,minmax(min(100%,17rem),1fr))}.compare-panel{--bar: var(--signal);display:grid;gap:var(--space-3);align-content:start;margin:0;padding:var(--space-4);border:1px solid var(--line);border-radius:var(--r-panel);background-color:var(--ink-2)}.compare-panel[data-tone=neutral]{--bar: var(--text-3)}.compare-panel[data-tone=attention]{--bar: var(--attention)}.compare-panel figcaption{display:flex;flex-wrap:wrap;align-items:baseline;justify-content:space-between;gap:var(--space-2)}.compare-panel figcaption strong{color:var(--text-1);font-size:var(--fs-15)}.compare-panel figcaption span{color:var(--text-3);font-size:var(--fs-13)}.bar-list{display:grid;gap:var(--space-2);margin:0;padding:0;list-style:none}.bar-list li{display:grid;grid-template-columns:minmax(5rem,34%) minmax(0,1fr) auto;align-items:center;gap:var(--space-3);min-height:1.75rem}.bar-list-name{overflow:hidden;color:var(--text-1);font-size:var(--fs-14);font-weight:600;text-overflow:ellipsis;white-space:nowrap}.bar-list-track{display:block;block-size:.625rem;overflow:hidden;border-radius:999px;background-color:var(--ink-1)}.bar-list-fill{display:block;block-size:100%;min-inline-size:2px;border-radius:inherit;background-color:var(--bar)}.bar-list-value{min-inline-size:3.5rem;color:var(--text-1);font-size:var(--fs-14);font-weight:700;text-align:end}.performance-split{display:grid;gap:var(--space-4);grid-template-columns:repeat(auto-fit,minmax(min(100%,18rem),1fr))}.performance-table-wrap{border:1px solid var(--line);border-radius:var(--r-panel);background-color:var(--ink-2)}.performance-table td{color:var(--text-1)}.performance-name{font-weight:700}.performance-metric{color:var(--signal);font-weight:700}.performance-empty{color:var(--text-3)}.reason-list{display:grid;gap:var(--space-2);margin:0;padding:0;list-style:none}.reason-list li{display:flex;justify-content:space-between;gap:var(--space-4);padding:var(--space-2) var(--space-3);border:1px solid var(--line);border-radius:var(--r-control);background-color:var(--ink-1);color:var(--text-1)}.reason-list li strong{color:var(--attention);font-weight:700}.reason-list li.performance-empty{color:var(--text-3)}@media(max-width:1199px)and (min-width:768px){.conversation-route{grid-template-columns:minmax(0,1fr) minmax(14rem,17rem)}}@media(max-width:1100px){.inbox-page{grid-template-columns:minmax(14rem,18rem) minmax(0,1fr)}.inbox-pane-details{display:none}}@media(max-width:860px){.page,.home{padding:var(--space-5) var(--space-4) var(--space-8)}.inbox-page{grid-template-columns:1fr;min-height:auto}}@media(max-width:767px){.conversation-route{grid-template-columns:1fr}.conversation-details{display:none}.details-panel{inset:auto 0 0 0;width:100%;max-height:88dvh;padding:var(--space-5) var(--space-4) calc(var(--space-5) + env(safe-area-inset-bottom,0px));border-radius:var(--r-overlay) var(--r-overlay) 0 0}.page-heading>.primary-button,.page-heading>.secondary-button{width:100%}}